Webmark Consultancy Services – 2025 Staff Training Calendar

Quarter 1: January – March

• January

  1. Effective Communication & Interpersonal Skills (Week 2)
     This session will focus on building the foundations of professional communication. Topics include active listening, non-verbal communication, empathy in conversations, and techniques to foster positive relationships in the workplace. Participants will also learn how to communicate effectively across diverse teams.

  2. Basic Data Analysis for Decision Making (Week 4)
     Employees will be introduced to essential data analysis tools like Excel and Power BI. The session will cover basic data visualization techniques, data cleaning, and interpreting insights to make informed decisions.

• February
  3. Time Management and Productivity Tools (Week 2)
  This session provides strategies for optimizing time through prioritization and delegation. Participants will explore productivity tools like Trello and Asana, learning how to organize tasks and projects for maximum efficiency.

  4. Introduction to Digital Transformation (Week 4)
     Employees will gain insights into the digital trends reshaping workplaces. Topics include the importance of cloud technology, collaboration tools, and adapting to a digital-first mindset to stay competitive in the evolving workplace.

• March
  5. Customer Service Excellence (Week 2)
  This training will delve into strategies for delivering exceptional customer service. Topics include understanding customer needs, managing expectations, and handling complaints professionally to maintain brand loyalty.

  6. Introduction to Project Management (Week 4)
     Participants will learn the basics of project planning, execution, and monitoring. The session will cover project lifecycle stages, tools like Jira and MS Project, and the benefits of adopting Agile and Scrum methodologies.

Quarter 2: April – June

• April
  7. Leadership Skills for Emerging Leaders (Week 2)
  Designed for employees aspiring to leadership roles, this session focuses on developing a leadership mindset. Participants will explore decision-making, conflict resolution, and the role of emotional intelligence in effective leadership.

  8. Technical Skills: Advanced Excel and Data Analysis (Week 4)
     This hands-on session covers advanced Excel techniques such as pivot tables, macros, and VBA scripting. Participants will also learn how to create dynamic dashboards and leverage Power BI for enhanced data analysis.

• May
  9. Negotiation and Persuasion Techniques (Week 2)
  Participants will learn the art of negotiation, including how to prepare for negotiations, build trust, and use persuasive communication techniques to achieve mutually beneficial outcomes.

  10. Cybersecurity Awareness (Week 4)
      Employees will learn to identify common cybersecurity threats like phishing, malware, and social engineering. Best practices for protecting organizational and personal data will also be discussed, ensuring a secure workplace.

• June
  11. Workplace Ethics and Compliance (Week 2)
  This session will cover the importance of adhering to workplace policies and regulations. Topics include ethical decision-making, understanding compliance standards, and fostering a culture of accountability.

  12. Skill Reskilling: AI Tools for Professionals (Week 4)
      Employees will be introduced to AI tools like ChatGPT, Jasper, and Grammarly. The training will focus on how these tools can streamline workflows, boost creativity, and enhance productivity in day-to-day tasks.

Quarter 3: July – September

• July
  13. Public Speaking and Presentation Mastery (Week 2)
  Participants will learn to craft compelling presentations, overcome stage fright, and deliver messages with clarity and confidence. Techniques for engaging diverse audiences and using visual aids effectively will also be covered.